Increasing IT infrastructure dependency also increases the risk of network attacks from insecure networks such as the Inter- net. There is a conscious attempt to reduce downtime resulting in increase productivity and revenue.
Incident handling is a valuable service provided by Novire Technologies that helps you to detect and recover from incidents such as network break-ins and worm attacks. This service leverages the valuable expertise and the extensive database on computer attacks at Novire to provide a value to its customers.
Our approach
- Network / System Survey helps us understand your networks and computer systems. This survey report would further help us handle attacks on these systems.
- Incident Handling Desk maps your systems into our incident handling system, hence we are then able to visualize attacks on your systems.
- Trouble Ticketing is a system that helps us organize better support over in the long term.
- Mitigation Support helps you handle attacks and incidents on your systems in an organized manner. Novire has documented procedures of the most optimized manner of handling attacks.
Following are our priorities when we handle computer security incidents
- Recover and Preserve Uptime
- Preserve Evidence of Attack
- Detect Cause of Attack
- Help Mitigate the Problem
Novire usually provides offsite support handling incidents remotely, this support may be telephonic or secure online communication mediums. However onsite support is also available depending upon feasibility.
|
